Privacy Policy

Last updated: 28 October 2026

Who we are

This website is operated by Serann FZE LLC, trading as Serann Digital, a Free Zone Establishment with Limited Liability registered with Sharjah Publishing City Free Zone Authority (Licence No. 4432811.01), Business Centre, Sharjah Publishing City Free Zone, Sharjah, United Arab Emirates ("Serann", "we", "us").

What information we collect

This website does not use contact forms, user accounts, cookies or advertising trackers. We only receive personal information when you choose to contact us, for example by email. This may include your name, email address, company name and any details you include in your message.

Website analytics

We use PostHog, a product analytics service, to understand how visitors use this website, for example which pages are viewed and which buttons are clicked. PostHog is configured without cookies or local storage, does not create visitor profiles and is not used for advertising. It processes technical data such as page URLs, browser type, device type and approximate location derived from your IP address. Data is processed by PostHog Inc. in the United States.

How we use it

• To reply to your enquiry and discuss our services.
• To prepare proposals, contracts and invoices if we work together.
• To meet our legal, tax and accounting obligations.

We do not sell your information or share it for third-party marketing.

Client account data

When we manage advertising or analytics accounts for clients, we access that data only to deliver the agreed services, under the terms of our agreement with the client. Accounts remain in the client's name, and access can be removed by the client at any time.

Service providers

We use trusted providers to run our business, such as website and email hosting. They process data on our behalf only as needed to provide their services.

How long we keep it

We keep enquiry emails for as long as needed to respond and follow up, and business records for the period required by applicable law.

Your rights

You can ask us to access, correct or delete the personal information we hold about you, subject to our legal obligations. Contact us at the address below.

Contact

Serann FZE LLC
Business Centre, Sharjah Publishing City Free Zone, Sharjah, United Arab Emirates
hello@seranndigital.com