Privacy & cookies.
How Serann FZE LLC collects and uses personal data on seranndigital.com, and the choices you have.
Last updated: 28 October 2026
Who we are
This website is operated by Serann FZE LLC, trading as Serann Digital, a Free Zone Establishment with Limited Liability registered with Sharjah Publishing City Free Zone Authority (Licence No. 4432811.01), Business Centre, Sharjah Publishing City Free Zone, Sharjah, United Arab Emirates ("Serann", "we", "us"). Contact: hello@seranndigital.com.
What we collect
We receive personal information when you contact us, for example by email or through the brief form, which opens your own email app. This may include your name, email address, company, website, budget range and the details you include in your message.
Analytics and cookies
Google Analytics 4. With your consent, we use Google Analytics to understand how visitors use the site. Google Analytics sets cookies (such as _ga) and processes data such as pages viewed, device, browser and approximate location. We use Google Consent Mode: until you accept, analytics cookies are not set. Advertising and personalisation features are disabled. Data is processed by Google LLC.
PostHog. We use PostHog product analytics configured without cookies or local storage. It records anonymous page views and clicks, does not create visitor profiles and is not used for advertising. Data is processed by PostHog Inc. in the United States.
Your choice. Your cookie choice is stored in your browser's local storage so we do not ask again. You can change it at any time with the "Cookie settings" link in the footer.
How we use your information
- To reply to your enquiry and discuss our services.
- To prepare proposals, contracts and invoices if we work together.
- To understand and improve how the website is used.
- To meet our legal, tax and accounting obligations.
We do not sell your information or share it for third-party marketing.
Client account data
When we manage advertising, analytics or other systems for clients, we access that data only to deliver the agreed services, under our agreement with the client. Accounts remain in the client's name, and access can be removed by the client at any time.
Service providers and transfers
We use trusted providers such as website hosting, email, Google and PostHog. Some process data outside the UAE, including in the United States, with appropriate safeguards.
How long we keep it
We keep enquiry emails for as long as needed to respond and follow up, analytics data for up to 14 months, and business records for the period required by applicable law.
Your rights
Under the UAE Personal Data Protection Law and, where it applies, the GDPR, you can ask to access, correct or delete your personal data, object to processing or withdraw consent. Contact hello@seranndigital.com.