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Licensed activity6209.15AI Research & Consultancy

Practical AI for marketing and operations.

AI research and consultancy focused on work that saves time and money today: agents for audits, feeds, reporting and lead follow-up, connected to your real data and always approved by a person.

Human approval built inYour data stays yoursPrototype before you scale
AI Research & Consultancy by Serann Digital
Serann AI agentInteractive demo
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    Proposed change

    Serann FZE LLCSharjah Publishing City Free Zone, UAE
    We report on
    Hours saved per week✦Tasks automated✦Approval rate✦Response time✦Cost per task✦Error rate✦Hours saved per week✦Tasks automated✦Approval rate✦Response time✦Cost per task✦Error rate✦Hours saved per week✦Tasks automated✦Approval rate✦Response time✦Cost per task✦Error rate✦Hours saved per week✦Tasks automated✦Approval rate✦Response time✦Cost per task✦Error rate✦
    What is included

    The full scope, one team.

    Six workstreams, each with a defined way of working, a clear deliverable and the tools we use. Pick the parts you need or hand us the whole thing.

    Workstream 01 / 066209.15

    AI strategy

    Where AI fits in your marketing and operations, what it costs and what it returns, before anything is built.

    How we do it
    • Repetitive work mapped across marketing, sales and operations
    • Hours saved and cost estimated for each use case
    • Model and tools chosen for your data and budget
    What you get

    AI opportunity map and business case

    Tools we use
    ClaudeChatGPTGeminiGoogle Sheets
    Workstream 02 / 066209.15

    AI agents

    Agents that audit ad accounts, rewrite product feeds, prepare reports and follow up leads, with human approval built in.

    How we do it
    • Agents connected to your ad accounts, feeds and CRM
    • Every proposed change reviewed and approved by a person
    • A log of every action for audit and learning
    What you get

    Working agent with an approval workflow

    Tools we use
    ClaudeMCPGoogle Ads APIPython
    Workstream 03 / 066209.15

    Chatbots & assistants

    Website and WhatsApp assistants trained on your own content, in English and Arabic, handing over to a person when needed.

    How we do it
    • Trained on your own website, FAQs and policies
    • Answers in English and Arabic, handing over to a person when needed
    • Available on your website and on WhatsApp
    What you get

    Assistant on website and WhatsApp, reviewed monthly

    Tools we use
    WhatsApp Business PlatformClaudeOpenAIIntercom
    Workstream 04 / 066209.15

    Workflow automation

    Repetitive tasks connected across your tools, from lead routing to reporting, so your team works on decisions.

    How we do it
    • Lead routing, reporting and data entry automated
    • Systems connected without copy and paste
    • Alerts when numbers move outside normal ranges
    What you get

    Automation map and running workflows

    Tools we use
    MakeZapiern8nApps Script
    Workstream 05 / 066209.15

    AI content with review

    Ad copy, product descriptions and content drafts generated at scale and checked by a specialist before publishing.

    How we do it
    • Product descriptions, ad copy and briefs generated at scale
    • Brand voice and compliance rules built into the prompts
    • Every piece checked by a specialist before it goes live
    What you get

    Content system and approved content batches

    Tools we use
    ClaudeChatGPTGoogle SheetsCanva
    Workstream 06 / 066209.15

    Research & prototyping

    Fast prototypes to test an AI idea on your data before committing to a full build.

    How we do it
    • Quick prototype on a sample of your real data
    • Measured against the manual process it replaces
    • Clear go or no-go before any bigger build
    What you get

    Prototype and results report

    Tools we use
    PythonJupyterBigQueryClaude
    Every engagement starts with an audit and a written plan, agreed before any work begins.Request a free audit
    Built for the UAE

    Built for how Dubai buys.

    We work with brands selling in the Emirates. The language, the platforms, the payment habits and the calendar are part of the plan from the first week.

    English and Arabic by default

    Campaigns, landing pages and messages written for both audiences, with right-to-left layouts done properly.

    Built for mobile first

    Most visits and purchases in the UAE happen on phones, so every page, form and checkout is designed for the thumb.

    Local payments and delivery

    Tabby, Tamara, Apple Pay, cash on delivery and fast delivery promises, reflected in ads and on the site.

    Gulf platform mix

    Snapchat and TikTok carry more weight in the Gulf than in Europe, alongside Google, Meta, Amazon.ae and noon.

    UAE data rules

    Consent, tracking and data handling set up with the UAE Personal Data Protection Law in mind.

    Gulf time zone and working week

    Reporting, calls and launches run on Gulf Standard Time, Monday to Friday.

    The UAE marketing calendar

    Plan the year around the moments that move demand.

    Islamic holidays follow the lunar calendar, so their months move earlier each year.
    JanFebMarAprMayJunJulAugSepOctNovDec
    JanDubai Shopping Festival

    Retail peak that runs from December into January. We plan budgets, offers and stock-led Shopping campaigns ahead of it.

    Feb – MarRamadan

    Evening and late-night browsing rises sharply. We shift ad schedules, creative tone and offers for the holy month.

    MarEid al-Fitr

    Gifting, fashion, travel and dining demand. Campaigns go live before Eid, not on the day.

    MayEid al-Adha

    Second Eid of the year, with travel and family spending. Dates follow the lunar calendar.

    Jun – AugSummer

    Residents travel and in-store traffic drops. We lean on online, delivery and travel audiences.

    Aug – SepBack to school

    School supplies, uniforms, electronics and family services. Early-bird campaigns start in late July.

    OctGITEX & B2B season

    Dubai's biggest technology week brings B2B demand. LinkedIn and Search for decision makers.

    NovWhite Friday & 11.11

    The region's biggest online sale period on Amazon.ae, noon and brand stores. Feeds and budgets prepared weeks ahead.

    DecNational Day & year end

    UAE National Day on 2 December, then the festive and New Year period into the Dubai Shopping Festival.

    What you receive

    Clear deliverables, in writing.

    Every engagement has named deliverables and a monthly rhythm, so you always know what was done and what comes next.

    1. 01AI opportunity map for your business
    2. 02Working prototype on your own data
    3. 03Agents with human approval steps
    4. 04Training for your team
    Live reportAI Research & Consultancy
    Hours saved per week
    Tasks automated
    Approval rate
    Response time
    Cost per task
    Error rate

    Illustrative view of a monthly client report. Your dashboard shows your own figures.

    Our promise

    AI that saves hours, with a person approving every change.

    Strategy meeting in a Dubai office
    1 working dayto reply to every brief
    Why Serann

    Specialists in the work, not in the pitch.

    The specialist who scopes your project is the one who delivers it. Accounts, files and code stay in your name, and every change is agreed before it goes live.

    • AI strategy
    • AI agents
    • Chatbots & assistants
    • Workflow automation
    Platforms & tools

    What we work in.

    AI agentsClaudeChatGPTGeminiAutomationChatbotsRAGPrompt engineering
    How we work

    From audit to results.

    01
    Week 1

    Audit

    Read-only access. Tracking, search terms, feeds, structure and budgets reviewed in detail.

    02
    Week 2

    Opportunity plan

    The biggest wins in the account, ranked, with targets and budget agreed with you in writing.

    03
    Every day

    We run it

    Bids, search terms, feeds and creative handled daily by the specialist who runs your account.

    04
    Every month

    Report & scale

    A monthly dashboard with the figures that matter, what changed and the plan for next month.

    Questions

    AI Research & Consultancy, answered.

    Is our data safe?

    We use enterprise-grade AI providers, keep your data in your own accounts where possible and never use it to train public models.

    Will AI make changes without us?

    No. Our agents propose changes and a person approves them. Nothing changes in an ad account or system until it is approved.

    Where should we start?

    With one repetitive task that costs real hours each week. We prototype it, measure the time saved, then decide what to scale.

    Next step

    Tell us what your ads spend, and what they return.

    Talk to the specialist who would run your account. No pitch deck, no junior hand-off.

    1We read your account with read-only access.
    2You see where the spend leaks, in plain numbers.
    3You leave with three changes in writing, yours to keep either way.